Terms and Conditions
Last updated: February 1, 2025
Welcome to Parcella. These Terms and Conditions govern your access to and use of our platform and services. Please read them carefully before using our services. By using Parcella, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using Parcella's services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
If you do not agree to these terms, you may not access or use our services.
2. Description of Service
Parcella provides a software platform for commercial real estate professionals that includes:
- AI-powered document processing and data extraction
- Spreadsheet generation and financial modeling tools
- Deal workflow management and collaboration features
- File storage and organization capabilities
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
3. User Accounts
To access our services, your company must provision a workspace and invite your email address. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Promptly update your information if it changes
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
4. Subscription and Payment
Certain features require paid company billing. If your organization purchases paid seats, your organization agrees to:
- Pay all applicable fees according to the applicable order form, invoice, or approved billing arrangement
- Provide valid payment information
- Authorize recurring charges for renewals when Stripe-managed billing is enabled
Company billing may be administered through Stripe, manual invoicing, or another agreed billing method. Seat counts, trial seats, courtesy seats, and contract terms are managed at the organization level rather than the individual user level. Refunds are provided only as required by law or at our sole discretion.
Enterprise agreements may have different terms as specified in your order form.
5. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights of others
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the integrity of our services
- Use automated means to access our services without permission
- Share account credentials or allow unauthorized access
- Misrepresent your identity or affiliation
We reserve the right to investigate violations and take appropriate action, including account termination and legal remedies.
6. Your Content and Data
You retain ownership of all documents, data, and content you upload to Parcella ("Your Content"). By using our services, you grant us a limited license to:
- Process Your Content to provide the services you request
- Store Your Content in accordance with your company's workspace terms
- Create derivative works (such as extracted data and generated reports) as directed by you
We will not access, use, or disclose Your Content except as necessary to provide our services, comply with law, or enforce our terms. Your Content remains confidential and is not shared with other users or third parties without your consent.
7. Intellectual Property
Parcella and its licensors own all rights, title, and interest in our services, including:
- Software, algorithms, and AI models
- User interface designs and visual elements
- Trademarks, logos, and brand assets
- Documentation and training materials
You may not copy, modify, distribute, or reverse engineer any part of our services. Feedback or suggestions you provide may be used by us without obligation to you.
8. Third-Party Services
Our services may integrate with or contain links to third-party services. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of such services is at your own risk and subject to their respective terms.
9. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING:
- Merchantability and fitness for a particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
- Security or freedom from viruses or harmful components
AI-generated content and data extraction results are provided for informational purposes. You are responsible for verifying accuracy before relying on such outputs for business decisions.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARCELLA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages arising from your use or inability to use our services
- Unauthorized access to or alteration of your content
Our total liability for any claims arising from these terms or our services shall not exceed the amounts paid by you in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Parcella and its affiliates from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
- Your use of our services
- Your violation of these terms
- Your violation of any third-party rights
- Your Content or data you upload to our platform
12. Termination
Either party may terminate this agreement at any time. Upon termination:
- Your right to access our services will cease immediately
- You may request export of Your Content within 30 days
- We may retain certain information as required by law
- Provisions that by their nature should survive will remain in effect
We may suspend or terminate your access immediately if you violate these terms or pose a security risk.
13. Governing Law and Disputes
These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
For Enterprise customers, dispute resolution terms may be modified in your agreement.
14. Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of material changes by email or through our platform at least 30 days before they take effect.
Your continued use of our services after changes take effect constitutes acceptance of the updated terms. If you do not agree to the changes, you must stop using our services.
15. General Provisions
- Entire Agreement: These terms constitute the entire agreement between you and Parcella regarding our services.
- Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
- Waiver: Failure to enforce any right does not constitute a waiver of that right.
- Assignment: You may not assign these terms without our consent. We may assign our rights freely.
- Force Majeure: Neither party is liable for delays caused by circumstances beyond reasonable control.
16. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: tejas@parcella.app
Address: Parcella, Inc.
For support inquiries, please contact tejas@parcella.app.
By using Parcella, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.